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© 2008 The Beautiful Group    Design -  Beautiful Media

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Services avaliable from Beautiful Creases

All available on a collection and delivery basis or drop in to our shop.

 

Ironing Service - £3.95  per Kg.

Its really simple we charge you by the kilogramme for the work you give us.

So if its Jeans, Shirts, Blouses or trousers, one price nice and easy.

Quality hand ironing service all presented on hangers and wrapped in plastic.

We can also fold items if you wish.

Full Collection and Delivery available.

 

Domestic Laundry - £4.95 per Kg.

Ideal for the busy person who appreciates their spare time and loves to spend time with family rather than doing house hold chores.

 

Dry Cleaning - Priced by item

Quality dry cleaning with a 24 hour turnaround time.Our standard service for the dry cleaning is next working way.

 

Alterations and Repairs - Priced by item.

From a new button to fully tailored repairs our specialist team will carry it out.

Service time will vary but is normally seven to ten working days.

 

Shirt Service

Just shirts either fully laundered or ironing only, returned on hangers ready to wear. If you are in a hurry this can be done on the same day.

 

Table Linen Hire

From one napkin to Banquet tablecloths... many sizes and colours available for hire, including Round and Black  tablecloths.

Please contact us for further information.sales@beautiful-linen.co.uk

 

Agent Service

Simply drop into your local agent book your work in for any of our services and then collect from the agent on the agreed day. Turnaround times may differ, ask your agent for details.

 

If you have any questions about our services, please feel free to phone or e-mail 01993 708333 shop@beautiful-creases.co.uk .

Alternatively,  visit our shop at 11 West End, Witney and speak to the team.

 

 

 

 

Terms & Conditions of Hire

 Beautiful Creases Linen Hire Service

 

Standard ordering Procedures & Conditions for Hire

(Last updated :1st June, 2008 )

 

Orders

Linen orders can be placed in person or by letter, telephone, fax or e-mail.

 

All orders will be confirmed by the method you advise.

 

Special orders for unusual or non-stock items will be taken at management discretion, a special order fee of

£12.00 might apply ask for full details before ordering.

 

Orders should be placed at least 72 hours in advance of delivery date.

 

Orders at less than 72 hours notice will be termed special orders and will be taken at management discretion subject to stock at that time.

 

Delivery and Collection charges will be quoted on all orders when placed.

 

Orders are delivered by our vans within our base area and by courier service to other areas.

 

Cancellations & Amendments

 

Cancellation of your full order will incur cancellation charges as follows:

 Notice.                           Charge.

 

 7 or more days                No Charge

 

 3 – 6 days                       50% of full charge.

 

 Less than 72 hours          Full charge payable.

 

Amendments to orders will incur charges as follows:

 

 Notice.                           Charge: Increase order            Charge: Reduce Order

 

7 or more days                Extra items at list price               No Charge

 

 3 – 6 days                       Extra items at list price               50% of cancelled items charge.

 

 Less than 72 hours          List price - Subject to stock       Full charge payable.

 

Amendments cannot normally be made after 10am on the day BEFORE the DELIVERY DAY, any such amendment will be at management discretion, subject to stock at that time and will be termed a special order.

 

Special Orders

Any special order that is cancelled will be charged IN FULL.

 

Payment Terms

All Hire orders must be paid before dispatch

By Cash:    In person at the shop or on delivery.

By Cheque: Any cheque must reach us no later than 10 days prior to dispatch of your order.

On-Line: An on-line system will shortly be available. Look for the link appearing on the Beautiful Creases Home page.

 

Deliveries and Collections

Deliveries will be made between 9am and 5.30pm.

In our base area deliveries will be on the normal service day for your postcode, in all other areas deliveries will be as arranged.

It is important to ensure that there is someone available at the delivery/collection location to sign for your order.

The standard delivery day for a weekend hire will normally be Thursday. In some cases we might ask you to take earlier delivery for reasons of logistics*.

Collections from a weekend hire will be Monday or Tuesday (you will be advised which day) between 9am and 5.30pm.

 

Please ensure that all linen is packed back in its respective bags or boxes by 9am. The drivers cannot wait for consignments that are not ready for collection.

 

A second visit will incur a wasted journey fee and might incur extra hire charges.

 

(Min. charge £35.00).

 

Special Delivery

Courier Service timed delivery can be arranged, EXTRA charges will apply contact us for a quote.

 

Loss of and damage to Linen

 

You will be notified of any damaged or lost linen, normally within 10 days of the order return date. Should you find linen after collection please contact us at once.

 

Damaged cloths will be repaired or replaced at management discretion and the charges will be made to you. Stains and or Mildew that cannot be removed by the laundry process will result in replacement charges.

Damaged cloths will remain the property of the company.

Damp Linen

Please allow any damp linen time to dry before re-packing into the boxes/bags. Damp linen can be ruined by mildew, within hours. Any mildew stains that cannot be removed by the laundry process will result in full replacement charge for that cloth.

 

Linen Returned Unused

Linen returned unused will not be refunded or credited.

 

Linen Bags & Boxes

The linen will be dispatched to you in our bags or boxes.

These are only to be used to transport the linen from us to you and back again. Linen should be transferred into your own bags for any onward movement.

All bags and boxes must be treated with care and kept dry.

 

A minimum charge of £40.00  will be raised for the loss of, or any serious damage to any bag, or box.

 

Hire Charges

 

Up to 6 days                   Standard rate

 

7 days - 10 days              1.5 x Standard Rate

 

11 days - 14 days            2 x Standard Rate

Longer Durations            Price on application

 

If we advance your delivery date (see above *) this will not effect your hire charge.

 

Definitions and Law

The contract is the document or documents that set out these conditions and all other details about your agreement with us.

The contract shall be interpreted under the Laws of England and Wales and any dispute shall be under the exclusive jurisdiction of the courts of England and Wales.

 

“We” and “Us” and “Our” mean  Beautiful Creases , supplier of the goods and services.

“You” or “Your” means the buyer/hirer of the goods and services.

The “Goods” mean all goods to be sold/hired/repaired by us to you

The “Recipient” means the person, firm, company, corporation or public authority to whom the goods are delivered, when it is not you.

 

These conditions exclude any terms and conditions you may have put forward, except where we have agreed to any amendments or other conditions in writing.

Limit of our liability

We will not be liable for any delays caused by any circumstances beyond our control.

We will not be liable for any indirect loss, loss of business, profits, savings you expected to make, wasted money, fees or expenses, wages, due to late collection/delivery, non-delivery, non-collection, unsuitability, breakdown or stoppage of the goods or any part of them.

 

All times we state or quote for delivery/collection are approximate.

 

All quoted sizes of linen is "Factory Gate" there will be some shrinkage in all cloth.

 

Risk to Goods

The risk in the goods will pass to you immediately on delivery of the goods to you or the recipient.

 

It is your responsibility to ensure that the goods are fully covered by insurance with regard to theft, damage, and public liability risks.

 

Goods in Transit - Where goods are delivered and collected by Courier service. Goods in transit insurance for loss or damage to the linen whether for hire or sale or repair is at the courier's standard rate. Rates on application. If required, you can increase the courier's standard insurance, but there will be an added charge for this. Please request increased insurance when making your booking.

 

General Conditions

We shall make our best efforts to supply you with the goods requested, but we reserve the right to supply you with similar goods.

 

All goods for hire remain our property. All goods for sale remain our property until payment in full has been made.

 

It is your responsibility to check the goods on delivery and to notify us of any discrepancies between goods supplied and goods ordered. Complaints made after the return of the goods will not be considered.

 

Deliveries to third parties or unoccupied premises are made entirely at your risk.

 

Prices: The price charged for goods and services will be that shown in the current price list held at our office, copies available upon request. The price lists contained in this web site were correct as at the date shown under the heading "Last Update". We shall make our best efforts to ensure that the price lists are regularly updated, however we do not guarantee that this is always possible. You are advised to confirm prices before placing your order.

Rights Reserved

Any failure by us to enforce any part of these conditions shall not amount to or be interpreted as a waiver of the remaining parts. We reserve any and all of our rights.

 

E-Mail

We will only send e-mails to you if you have given us your e-mail address (i.e. sent us an e-mail or requested an e-mail from us by phone or in writing). Please beware of false e-mails, if in doubt contact us to confirm the status of a message. We cannot under any circumstances whatsoever accept any responsibility for damage caused by false e-mails.

Any e-mails received by us that are deemed to be "spam"  will have the sender address blocked at our mail servers.

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Dont forget we Hire chair covers

and Table cloth Hire

Checkout:

www.hire-chair-covers.co.uk

www.beautiful-linen.co.uk

 

 

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